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Quick Custom Intelligence to deliver real-time data activation and generative engagement tools at ICE
By Фил - 2 януари 2025 г.
In partnership with Modulus, its trusted supplier for Europe, Asia, and Africa, Quick Custom Intelligence (QCI) – the leader in operational intelligence for the casino and gaming industry – will showcase its groundbreaking AGI55 platform at the International Casino Exhibition (ICE) in Barcelona, taking place January 20-22, 2025.
Designed to improve operational efficiency and enhance player engagement, QCI’s AGI55 leverages advanced AI to deliver real-time data activation that help operators streamline operations and strengthen customer loyalty across all channels. Addressing key industry challenges such as declining loyalty and omni-channel engagement, AGI55 sets a new standard for gaming intelligence.
QCI Player – launched at G2E Las Vegas in October – will be a focal point at ICE. This dynamic, customer-facing platform features a dedicated player app and portal that redefines engagement by enabling personalized interactions without relying solely on free play. Operators can now deliver targeted strategies to build stronger, lasting relationships with their players.
Another standout innovation is Chatalytics, powered by OpenAI integration. This revolutionary tool empowers users with the query building capabilities of a senior data engineer. The resulting empowerment allows chat-based data exploration and analytical tools that intuitively guide the user to meaningful results.
With unmatched scalability and adaptability, the QCI platform offers a comprehensive solution for operators of all sizes – from single properties to enterprise-level portfolios. AGI55 empowers operators to optimize performance, enhance customer satisfaction, and achieve sustainable long-term success.
Andrew Cardno, CTO of QCI commented: “I have worked with the Modulus team for nearly 15 years and have always been impressed with their innovative drive to take the industry to the next level. Modulus has many advanced bonusing features that offer engaging ways of interacting with customers. I am excited to be able bring our real-time generative technologies to the partnership to enable deeper use of these powerful capabilities. At QCI we are proud of our integration with the Modulus system and are committed to maintain allowing the 400 Modulus properties to choose the refined solution.”
Marc Attal, COO of Modulus added: “At Modulus, we are committed to delivering innovative solutions that drive digital transformation, simplify operational management, and maximize customer engagement. Our partnership with QCI and the showcase of AGI55 at ICE Barcelona highlights our dedication to providing intuitive, high-performance tools that address the industry’s current challenges. Together, we are paving the way for a new era of accessible, efficient, and digitally driven operational intelligence.
For a hands-on demonstration of AGI55, including QCI Player and Chatalytics, visit the Modulus stand at ICE Barcelona, Stand #3Q30.